Recorders for Transportation Communication

Secure, Dependable, and Purpose-Built for Canadian Transportation Operations

Cartel Communication Systems delivers recorders for transportation communication that help organizations capture, protect, and retrieve communications that matter, supporting investigations, resolving disputes, improving safety, and enabling staff training and compliance reviews.

Designed for municipal transit (bus, train, light rail, ferry), transportation control centres, airport operations, including Air Traffic Control (maintenance and security), shipping ports, and bridge operations and security, Cartel’s solutions support complete incident capture across voice, radio, and optional screen activity, providing verifiable evidence when it’s needed most.

Built for Canadian Operations

Transportation environments run on high-stakes communication, often under pressure and across multiple systems. Without reliable voice records, organizations face higher exposure to costly litigation and lose key opportunities for staff training and compliance improvement.

Typical environments include Transit Control Rooms, Operations Call Centres, Ground Operations, Emergency Communications, VHF Marine Radio, Harbour Operations, Rail Dispatch, Crew Call, and Air Traffic Control, frequently supporting Transit Authority and Port Authority teams.

Cartel supports transportation leaders and operational teams, including Directors of Operations, IT leads, Security Operations, Telecommunications, Port Operations, Operations Call Centre leaders, and VPs of Operations, who need fast access to accurate records during audits, safety reviews, and internal investigations.

Our solutions provide:

Secure capture across telephony, radio, and optional screens to support complete incident reconstruction
AI-powered QA scoring, real-time and retrospective transcription, keyword spotting, and multilingual support to improve consistency without adding staff
Contextual search, AI-generated call summaries, and voice-enabled commands to locate critical calls in seconds
Wellness dashboards with stress-level reporting, call-type trending, and workload analytics to support retention in high-pressure communication centres
Encryption, role-based access, full audit trails, and Canadian data residency options to support data security and retention policies
Integration with platforms including Cisco, Avaya, Microsoft Teams, and security radio networks to support scalability and richer incident metadata

Eventide Communications Transportation Recording Platforms

Cartel integrates and supports the Eventide ecosystem for transportation organizations, helping teams implement dependable recording systems with clear upgrade paths. This is backed by Cartel’s 25+ years of expertise, its exclusive Eventide partnership, and turnkey services for organizations nationwide.

NexLog DX-Series

Full Ecosystem Recording for Mission-Critical Operations

The NexLog DX-Series supports multi-source capture and secure recording for transportation organizations that manage complex, high-volume communications across operations and security.

Key Capabilities:

Multi-source capture: telephony (VoIP, SIP, analog), switchboards, and LMR (P25, MOTOTRBO)
High availability: RAID storage, redundant power supplies, and fault-tolerant design for 24/7 operation
Security: AES-256 encryption, TLS, Active Directory integration, and full audit trails

Download NexLog DX Brochure

MediaWorks DX

MediaWorks DX offers browser-based replay for rapid complaint resolution, audits, and investigations, helping teams reconstruct events and prepare evidence for training or legal proceedings.

Core Functions

Instant access anywhere: browser-based replay
Advanced search and AI summaries to reduce investigation time
Secure evidence packaging: export audio, metadata, and optional screen recordings for training and legal defence

Add-Ons

Quality Factor DX (QA/QI evaluation)
Reporting Engine DX (performance insights and automated reports)
Screen Recording DX
Speech Factor AI (transcription and word spotting)

Download MediaWorks DX Brochure

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NexLog EXP & EXP-M Series

Compact Recording for Smaller Sites and Mobile Environments

For operations with limited space, distributed sites, or mobile requirements, the EXP-Series offers compact recording that integrates seamlessly with modern communications, eliminating the need for costly rip-and-replace upgrades.

NexLog EXP

Compact recording for smaller environments

NexLog EXP-M

Compact & mobile: ideal for mobile command vehicles where space and portability matter
Flexible integration: connects with telephony, SIP-based intercom, and IP-based radio systems without costly rip-and-replace

Download NexLog EXP Brochure

Download NexLog EXP-M Brochure

Request a Demo

Speech Factor AI

Automated Speech Analytics and Transcription for NexLog DX Recorders

Speech Factor AI provides speech-to-text transcription, phrase spotting, and alerting, designed to save time and improve how teams locate and review key communications. All data is processed in-country to support data sovereignty.

Critical Insights AI

AI-Supported QA, Transcription, Analytics, and Proactive Risk Management

Critical Insights AI (CI AI) extends your recording environment with tools that help detect stress, identify patterns, and deliver actionable insights, supporting proactive risk management and operational consistency. CI AI is designed to support decision-making; it does not replace human judgement.

Platform Highlights

Automated QA/QI and QA scoring to support policy and protocol adherence
Real-time and retrospective transcription and analytics to support faster investigations
Keyword spotting, multilingual support, contextual search, AI-generated call summaries, and voice-enabled commands
Wellness dashboards to support supervisors with stress-level reporting, call-type trending, and workload analytics
Compliance tools, including AI-assisted redaction and Canadian data residency options

Book a Demo

Download Critical Insights AI Brochure

Air Traffic Control Recording Support

For Air Traffic Control environments

ED137 B/C VoIP protocols
Controller Working Position (CWP) audio
Complete capture of air-ground and ground-ground interactions
Legacy telephony recording (analog, digital, T1/E1, ISDN)
Screen and video ATC recording

Four Pillars of Transportation Recording Systems

Recorders for transportation communication help reduce time spent searching for critical interactions by combining browser-based replay with contextual search, AI summaries, and transcription. This supports faster audits, safety reviews, and internal investigations across Transit Control Rooms, Rail Dispatch, and Operations Call Centres.

Transportation communication centres can be high-pressure environments. CI AI supports supervisors with wellness dashboards that include stress-level reporting, call-type trending, and workload analytics, helping teams identify burnout risks earlier and support retention.

Multi-channel capture across administration phones, security phones, radios, and optional screen activity provides a comprehensive view of dispatch coordination and security events, supporting investigations, complaint resolution, and potential legal defence.

Encryption, role-based access, full audit trails, and Canadian data residency options help organizations protect sensitive data and support corporate retention policies, especially when records are needed for audits, training, and internal investigations.

Download NexLog DX Brochure

Download Critical Insights AI Brochure

Who We Serve

Public Safety

PSAPs, 911 call centres, police, fire, EMS, mental health services, correctional facilities, and the military use our logging recorder solutions. These solutions ensure compliance with NG911, secure evidence handling, and rapid incident reconstruction.

Healthcare

Hospitals, medical centres, clinics, and mental health centres. Cartel’s logging recorder systems support compliance with PIPEDA, resolve disputes, and provide reliable audit trails.

Transportation

Cartel supports Canadian transportation organizations, including:
- Municipal transit (bus, train, light rail, ferry)
- Transportation control centres
- Airport administration and Air Traffic Control
- Shipping ports
- Bridge operations and security

Additional Sectors

Utilities, energy, financial services, local, municipal, and federal governments, and campus safety and security. Our scalable voice and data capture systems support mission-critical operations across Canada’s most regulated industries.